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CUSTOMER SUPPORT

Welcome to Universal Fireworks! Our customer support team is always ready to help you. Whether you have questions about our products or need assistance with your order, we're here to provide you with the best service possible. You can reach us by phone at 1-800-UNIVERSAL or by email at support@universalfireworks.com. We look forward to hearing from you and providing you with the remarkable merchandise that will set your sales on fire!

Have any questions or concerns? We're always ready to help! You can call us at 1-800-UNIVERSAL or send us an email at info@universalfireworks.com and we'll get back to you as soon as possible.

CONTACT US

RETURNS AND EXCHANGES

At Universal Fireworks, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of purchase for a full refund or exchange. Please note that the item must be unused and in its original packaging.

FAQ

Do you offer international shipping?
Yes, we offer international shipping. Shipping rates vary depending on the destination and the weight of the package.
How do I return an item?
To return an item, please contact our customer support team at 1-800-UNIVERSAL or support@universalfireworks.com to initiate the process.
What is your returns policy?
We accept returns within 30 days of purchase for a full refund or exchange. The item must be unused and in its original packaging.

How do I track my order?
As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or on the carrier's website.
How can I contact your couriers?
If you have any questions about the delivery of your package, please contact our customer support team at 1-800-UNIVERSAL or support@universalfireworks.com.
What are your delivery options?
We offer standard shipping and expedited shipping options. Shipping rates vary depending on the destination and the weight of the package.

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